Hello there!
I've been using line of action for a while but have recently created an account to be able to upload photos to the site to help others (i'm a bug photographer :)). However, whenever I go to upload one of my images, I'm given an error. I've even tried with a test file of very small filesize in case this was the issue, but it also gives me a "server error". The same problem happens in either mode of uploading photos.
Is there something I'm missing about the format, filesize, or steps to upload, or is this simply a bug that has yet to be fixed?
Thank you for taking the time to read my problem, have a good day ✨
It definitely sounds like a problem on our end! Lemme see what I can track down on Monday. Thank you so much for the report.
Hi there! I may have this sorted, can you try again now and let me know how it works for you? :)
Hi again! Sorry for the long response time. Sadly no it still does not work :( Same errors still. I even tried creating a new bundle, and still always the same thing; says "Server Error" when uploading in a batch, and leads to an error page when uploading just one.
Well, darn. I'll look into it again, though I don't think I will be able to do it today. Hopefully I can circle back with another update tomorrow though. :)
Frustratingly, I'm not able to reproduce the error this time. It is obstinately working fine for me. Can I ask what the file size of the photo you're trying to upload is?
Most of my photos are around the 3MB range or a little smaller, however it gives me the exact same error with a test file of 0.3MB. If it's anything, I use the website on a firefox browser. If you think that may play into the problem i'll try and download a different browser and test that
Okay, next theory: What file TYPE are you uploading?
In flailing about to figure out what's wrong, I updated how errors are reporting, so it may maybe give you more info on your next try too.
Kim
3 days ago.
